Silver Service coach travel

Departure times given for each region are approximate. Please check your travel documents to confirm the actual timings.

Front row seats can be reserved for £15pp (up to 6 days duration), £25pp (7 and 8 days duration), £30pp (9 to 11 days) or £35pp (12 days or more) on all European tours. This offer is only available for bookings of two or four persons on our Executive and Silver Service coaches and for one or two persons on our Luxuria coaches and is subject to availability. In addition to this, seats on the second row can be reserved for a supplement of £8pp (up to 6 days duration), £15pp (7 and 8 days duration), £18pp (9 to 11 days) or £22pp (12 days or more).

Guaranteed front or second row seats cannot be reserved on transfer journeys to/from the UK port. Occasionally, front and second row seats may be on a request only basis.

Please note: children under 15 years of age are not permitted to sit in the front seats of any coach.

On some coaches the legroom on front seats, central view seats and seats directly in front of the washroom may be slightly less than that available on other seats due to the presence of a modesty board in front.

If your tour is cancelled or merged for any reason and front or second row seats or central view seats or table seats are not available on your tour, you will be refunded any supplement paid. No other compensation will be payable.

Alternatively, we can take seating requests on your booking. However, requests are not guaranteed. All seat numbers are confirmed on travel documents approximately 7-10 days prior to departure.

Central View Seats are available to pre-book free of charge.

Table Seats are available to pre-book free of charge on our Luxuria coaches.

We guarantee that all passengers on the same booking will be seated together on the main tour coach. Seats on the transfer coaches to and from the interchange are not allocated.

Hot and cold drinks are served on your main tour coach. Prices are approximately £1 or €1.25 Euro per drink. Prices will be confirmed by your driver.

Transfer coaches are routed approximately 2-3 weeks before departure. The route taken depends on where paassengers are booked to travel from on any particular date as to which route is taken. If you require further detailed information regarding the route to the port you can contact our Customer Service Department on 01709 830333 two weeks before you are due to travel.

With regard to the route taken by the main tour coach, this is determined by the driver.

All main tour coaches have on-board toilets. Transfer vehicles to and from the interchange may not have on-board toilets. When non-British coaches are used on transfers and tours (air holidays only) an on-board toilet may not be available. However, comfort stops will be made during long journeys.

All coaches feature air-conditioning. Should the air-conditioning system break down for a period exceeding 12 hours, compensation will be awarded up to a maximum of £10 per fare-paying passenger per tour.

All our coaches and transfer vehicles operate a 'no smoking on board policy'. The use of electronic cigarettes is strictly forbidden.

In the interest of fellow guests, do not take hot food or ice cream on board.

Customers own alcohol cannot be consumed on board our vehicles.

Depending on the location of your pickup point, you may be picked up by coach (not necessarily the one you are touring on), minibus, taxi, National Express or Megabus service. You may then be taken to another centralised pickup location or service station. We operate a passenger interchange at Stop 24 Services, where you will meet the tour coach you are holidaying on and then continue on with your outbound journey. Similarly, on the way home, you may also change transfer vehicles at another location, to take you to your final drop off point.

Your allowance is one medium sized suitcase per person, which should weigh no more than 20kg when full. We may refuse to carry larger or heavier cases. Hand luggage should be stored in the overhead racks aboard the coach. Nothing should be stored under your seat.