Disneyland Resort Paris

Just click a question of interest to be taken directly to the answer.

• Will my infant get a seat on the coach?
• Can I take a child seat to use on the coach?
• Will there be a TV on board the coach?
• What time will we arrive at the resort?
• How many people can share a room?
• Have any of the hotels got a swimming pool?
• Can I book Character Breakfasts and Buffalo Bill Shows through Leger?
• What time do the parks open and close?
• Will my infant get a seat on the Eurostar?
• Will my infant have a seat on the aeroplane?
• Are there any disabled rooms at any of the hotels at the Resort?
• Can I take a wheelchair?
• Can I hire a wheelchair?
• Can I take a pushchair?
• Can I hire a pushchair?
• How much will it cost to purchase an extra park admission ticket?
• I am 17 years old - can I book to travel to Disneyland Paris?
• Is it possible to book a eurotunnel crossing on a self drive tour?
• What times are the ferry crossings on a self drive tour?
• Will you supply a map and directions on a self drive tour?
• Are there any other regulations I need to adhere to on a self drive tour?

Will my infant get a seat on the coach?

Infants (aged 0-2 yrs inclusive at the time of travel) will be allocated a seat on the coach.

Can I take a child seat to use on the coach?

Infants (aged 0-2 years) will be allocated a seat on the coach and if they are unable to use a seat belt unaided you must provide a suitable car seat.

Will there be a TV on board the coach?

Other than on Silver service coaches we cannot guarantee that the coach will feature audio and video entertainment.

We would suggest that parents bring with them suitable toys and games to amuse children on the journey to Disneyland Resort Paris.

What time will we arrive at the resort?

When travelling by coach the estimated time of arrival depends on the time of the ferry and the traffic conditions. Arrival time at the resort is usually from 21.30 hours onwards.

When travelling by Eurostar you will arrive at Marne-la-Vallee Station in the resort at 12.27 hours.

When travelling by car or air, arrival times will vary depending on the time of your ferry or flight.

How many people can share a room?

The rooms at the Hotel Santa Fe, Sequoia Lodge and Newport Bay have two double beds suitable for 4 people plus an infant (0-2 years) in a cot.

The rooms at the Hotel Cheyenne have a double bed and bunk beds suitable for 4 people plus an infant (0-2 years) in a cot. Please note, the top bunk is not suitable for anyone weighing more than 70 kilos (approximately 11 stone) or for children under 6 years old.

The cabins at the Davy Crockett Ranch (available on self drives only) have one double bed plus bunk beds in the bedroom and a double sofa-bed or pull down bed in the lounge suitable for 6 people plus an infant (0-2 years). Please note, the top bunk is not suitable for anyone weighing more than 70 kilos (approximately 11 stone) or for children under 6 years old.

The rooms at the MyTravel’s Explorers Hotel have a double bed and two single beds sleeping upto 4 people plus an infant (0-2 years) in a cot. For larger families, there is also an adjoining Bunk Cabin room that allows up to 6 people to share a room. Please note, the top bunk is not suitable for anyone weighing more than 70 kilos (approximately 11 stone) or for children under 6 years old.

Have any of the hotels got a swimming pool?

The following hotels all benefit from a swimming pool:

• Disney’s Sequoia Lodge
• Disney’s Newport Bay Club
• Disney’s Davy Crockett Ranch
• MyTravel’s Explorers Hotel
• Holiday Inn
• Dreamcastle Hotel

>Can I book Character Breakfasts and Buffalo Bill Shows through Leger?

Both Character Breakfasts and Buffalo Bill tickets can be booked through Leger. Please check our Disneyland Paris Website for pricing.

What time do the parks open and close?

To get the most up to date opening times, check out the official Disneyland Paris website

Will my infant get a seat on the Eurostar?

On Eurostar, infants (aged 0-2yrs) will not be allocated a seat. A seat can be reserved from £75 (standard class).

Will my infant have a seat on the aeroplane?

Infants on air holidays (aged 0-1yrs) will not be allocated a seat on the flight.

Are there any disabled rooms at any of the hotels at the Resort?

All Disney Hotels have rooms adapted to meet the needs of Guests with reduced mobility.

These rooms have larger bathrooms (equipped with hand rails and a raised toilet), door viewer at wheelchair height and a double bed. The Disabled rooms will have to be requested with Disney.

Can I take a wheelchair?

Our coaches are not suitable for someone who is wheelchair reliant as we can only take folding wheelchairs that are stored in the luggage compartment. However the person using the wheelchair will need to be able to get on and off the coach if a coach tour is booked.

We cannot guarantee that assistance will be available for the disabled person/wheelchair user. Space for wheelchairs is limited to 2 per coach.

Such bookings will only be accepted if that person is travelling with an able-bodied person who is fully able to attend to the needs of his/her co-traveller.

Please advise at the time of booking that you will be taking a wheelchair in order to check for wheelchair availability.

Can I hire a wheelchair?

Wheelchairs can be rented at the "Stroller and Wheelchair Rental" shop at Town Square Terrasse, near the entrance to the Disneyland® Park or at Studio Services at the entrance to the Walt Disney Studios® Park.

The Cast Members (Disney employees) are not permitted to accompany persons in wheelchairs. No reservation can be made.

Can I take a pushchair?

Yes, you are able to take a collapsible pushchair.

Can I hire a pushchair?

Pushchair hire is located near the Disney Park entrances (paying service, limited number; subject to availability).

How much will it cost to purchase an extra park admission ticket?

We are able to pre-purchase One Day Hopper Passes for Leger Bookings at a cost of £30 per adult and £25 per child (3 - 11 years). A 'Hopper' pass enables you to move between the two Parks giving you freedom and flexibility. Please specify which day(s) you would like to book extra day passes.

I am 17 years old - can I book to travel to Disneyland Paris?

17 year olds may travel unaccompanied by an adult. However, we will require written consent from the parent/guardian of each passenger at the time of booking.

Customers aged 16 and under at the time of travel must be accompanied by an adult, parent or guardian aged at least 18 years.

Is it possible to book a eurotunnel crossing on a self drive tour?

A Eurotunnel crossing can be booked, the supplement for this starts from £55 per car.
Prices vary depending on the size of the vehicle.

What times are the ferry crossings on a self drive tour?

Ferries run every 45 -60 minutes throughout the 24 hours. You would need to advise us of the ferry crossing times you would like on the outbound and inbound journeys. Please take into consideration the following:

• Ferry check in time - 1 hour
• French time is one hour ahead of British time
• Distance from Calais to Disneyland Paris - 200 miles (3 - 4 hour drive)
• Check in at the hotel - 3 pm onwards
• Checking out from the hotel - before 10am.

We will confirm exact ferry times to you within 10 days of you making a confirmed booking with us.

Will you supply a map and directions on a self drive tour?

Detailed routing instructions to help you on your way will be given with your travel documents approx. 10 days before departure.

Are there any other regulations I need to adhere to on a self drive tour?

When travelling abroad you will need to be aware of the following:

You will require Headlight Adjustors to divert the glare of your headlights from oncoming vehicles. These are adhesive stickers that you place in a certain position on your headlight and they divert the beam to the curbside. You can obtain these from car accessory shops and are priced at approximately £6.99.

Tolls are payable on French Motorways. The cost is approximately 18 euros (£12) each way.

You must have relevant travel insurance and sufficient motor breakdown cover.

You must have the following items in your car:

• First Aid Kit
• Warning Triangle (in case of breakdown)
• Spare set of bulbs