Frequently Asked Questions
Coaches
Just click a question of interest to be taken directly to the answer.
- Where are your pick up and drop off points?
- What time will I be picked up and dropped off?
- Can I pre-book my seat?
- Will we be sat together?
- Are refreshments served on the coach?
- What route does the coach take?
- Is there a toilet onboard?
- Do your coaches have air conditioning?
- Will I travel on the same coach from my joining point until I reach the hotel?
- How much luggage can I take?
- Will you assist me with my luggage?
- How many stops will the coach make on the way down to the port?
- Will we stop for a meal on the way down to the port?
- Should I take an overnight bag for the first night, or is my case unloaded from the coach?
- What are the advantages of booking a Silver Service coach?
- Will I be on the Silver Service Coach when I get picked up?
>Where are your pick up and drop off points?
With over 400 joining points across England & Wales, you don't have to travel far to start your Leger Holiday. The main pick up points are free of charge. For all other joining points, there is a small supplement of £10, £15 or £25 per adult. Please ask for further details at the time of booking.
Please note: Holidays to Scotland, Ireland and Ladies Day at Ascot operate with a reduced number of pick-ups and alternative pick up times - please call for details.
Top of pageWhat time will I be picked up and dropped off ?
Departure times given for each region are approximate. Please check your travel documents to confirm the actual timings.
Top of pageCan I pre-book my seat?
Front row seats can be reserved for £10pp (up to 6 days duration) or £15pp (7 days or above duration) on all European tours. In addition to this seats on the second row can be reserved for £6pp (up to 6 days duration) or £10pp (7 days or above duration). This offer is only available for bookings of two or four persons and is subject to availability. Guaranteed front seats cannot be reserved on feeder journeys to/from the U.K. port.
Please note: On some coaches the legroom on front seats may be slightly less than that available on other seats due to the presence of a modesty board in front.
If your tour is cancelled for any reason and front seats are not available on your new tour you will be refunded the supplement. No other compensation will be payable.
Alternatively, we can take seating requests on your booking. However, requests are not guaranteed. All seat numbers are confirmed on travel documents approximately ten days prior to departure.
Top of pageWill we be sat together?
We guarantee that all passengers on the same booking will be seated together on the main tour coach. Seats on the feeder coaches to and from the UK port are not allocated.
Top of pageAre refreshments served on the coach?
Hot and cold drinks are served on the main tour coaches. Prices are approximately 60p or 1 Euro per drink. Prices will be confirmed by the driver. Drinks may also be served on the feeder coaches but this is not guaranteed.
Top of pageWhat route does the coach take?
Feeder coaches are routed approximately 3 – 4 weeks before departure and will depend on where passengers are booked to travel from on any particular date as to which route is taken. If you require further detailed information regarding the route to the port you can contact our Reservations Department 3 – 4 weeks before you are due to travel.
With regard to the route taken by the main tour coach, this is determined by the driver.
Top of pageIs there a toilet onboard?
All main tour coaches have on-board toilets. Feeder coaches to and from the UK port may not have on-board toilets. When non-British coaches are used on transfers and tours (air or TGV holidays only) an on-board toilet may not be available. However, comfort stops will be made during long journeys.
Top of pageDo your coaches have air conditioning?
All coaches feature air-conditioning. Should the air-conditioning system break down for a period exceeding 12 hours, compensation will be awarded up to a maximum of £10 per fare-paying passenger per tour.
Top of pageWill I travel on the same coach from my joining point until I reach the hotel?
We operate a passenger interchange at the Channel port. Feeder coaches, including taxis, minibuses and National Express operate to and from the UK port. You will join your main tour coach at the port.
Top of pageHow much luggage can I take?
Due to space, weight and health and safety restrictions, you must limit your baggage to one medium sized suitcase (weight limit 20 kilos) plus one piece of hand luggage (max. 5 kilos) per person.
Top of pageWill you assist me with my luggage?
We will provide luggage handling facilities at all hotels on Silver Service holidays. All luggage must be clearly labelled with the Leger Holidays labels supplied by us with your travel documents.
Top of pageHow many stops will the coach make on the way down to the port?
We try to keep the number of pick-ups on route to the port to a minimum. This will depend on where passengers book from as to how the coaches are routed on each departure. We guarantee there are never more than five stops to pick up other passengers.
Top of pageWill we stop for a meal on the way down to the port?
Comfort stops are made on route and there will be time to obtain refreshments. If travelling by ferry we recommend that you have a meal on the ferry.
Top of pageShould I take an overnight bag for the first night, or is my case unloaded from the coach.
Your suitcase will be unloaded for security reasons; you will therefore not require an overnight bag.
Top of pageWhat are the advantages of booking a Silver Service coach?
Upgrading to Silver Service allows many extra benefits, for more information take a look at our Silver Service page
Top of pageWill I be on the Silver Service Coach when I get picked up?
Feeder coaches to/from the UK port will usually be standard executive coaches. Silver Service will be available from the port.
Top of pageAvailability Search and Online Booking
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